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downtime

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Reply with quote  #1 
Dear all,

I have a Windows shared folder that we cannot copy and paste within (i.e. copy from and to the same folder). No error messages are received.

Example:

The folder contains a file called Windows123.doc

I can copy Windows123.doc to my desktop OK.
I can then copy Windows123.doc from my desktop to the folder OK.

What I cannot do is COPY the file and paste into the same folder (i.e. make a copy of it).

The folder is stored on a Windows Server 2003 server. When I logon to the server directly I don't experience this problem.

I have full SHARE and NTFS permissions to the folder and file.

The client is Windows 7 Professional.
The total path length is 130 characters (260 is max?).

I came across this but it didn't help.

https://support.microsoft.com/en-us/kb/2891362

Any other suggestions welcome!

Thanks.
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wobble_wobble

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Reply with quote  #2 
Can you view the security properties of the folder from the share and from the server?


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downtime

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Reply with quote  #3 
Yes, I can. I have Full Control of the folder. I checked 'Effective Permissions' too and that says 'Full Control'.
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wobble_wobble

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Reply with quote  #4 
Was heading down a rabbit hole for my answer, but now...

What AV have you?
When was the server rebooted last?


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downtime

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Reply with quote  #5 
AV is Trend Micro OfficeScan 11 (full patched/updated).

The server was last rebooted on 27th October 2015.
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wobble_wobble

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Reply with quote  #6 
WAG - try a reboot.



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downtime

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Reply with quote  #7 
Indeed, I will schedule a reboot.

It is actually pending installation of around 20 Windows Updates, but the last ones I installed on our backup server destroyed it! Can't remember what the exact error was now, but Last Known Good didn't work, couldn't boot to safe mode and recovery console wouldn't load!

Gave me a nice reason to upgrade the OS though [smile]
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wobble_wobble

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Reply with quote  #8 
Quote:
Originally Posted by downtime
...It is actually pending installation of around 20 Windows Updates,...


Pending install or pending reboot following installation?
I've found recently more on 2008 and higher that when the servers are running "dumb as a bucket" if you check on resource monitor> Disk and see a lot 10+ system update/ system framework update, then a reboot generally fixes the oddities that cause you to have to look at the server in the first place.

God be with, install updates and reboot immediately.


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downtime

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Reply with quote  #9 
The updates are pending installation. I'm not sure I'm brave enough to install them though. Like I mentioned above, when I installed some of the last Windows Server 2003 updates on my Backup Server it trashed it!

Since this is the main company file server, I don't think I will be very popular if the same thing happened!

That being said, I found Windows Server 2003 to be extremely stable.

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downtime

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Reply with quote  #10 
I have rebooted the server but it didn't fix the problem [frown]

Interestingly, I can copy and create shortcuts, but not copy and paste the file itself!

Also, when I try via Windows Server 2003 (TS), Windows Server 2008/R2 and Windows Server 2012 I can copy and Paste OK.

Very strange issue...
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wobble_wobble

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Reply with quote  #11 
This may show some other clue
http://filehippo.com/download_unlocker/


Foe some other clues you could use Process Explorer > Find and type the file name and click file handle or dll and type in the file name then click search it shall show you the file which is locking.

As an aside, on Windows 10, process explorer tells me Notepad++ has an unknown process, but identifies the PID...how odd. But Resource Manager does identify it.



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