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Reply with quote  #1 
No, I didn't get the job (lol), but on the bright side, it's better that I didn't.  The commute was one I was familiar with from long ago, and thought it'd be "do-able."

As luck would have it, after I interviewed, I did a 2-week project for a client where I had to travel the same route, but not go as far.

BWAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH!!!!!!!

Driving during "commuter hours" made the commute a total horror-show!
in the middle of the day, I could pull off the trip inside 45 mins.... but if I left my house at 8 AM, I'd get there well past 9:30 AM.  F%@!# that.

For the project, I staggered my hours.  I got there at 10 AM and left like 7-8-9 PM. 

Anyhoo, the puzzle:

The interview was a (ooops.... I can't say that...lemmee think of another description....) "kill the guy with the ball" style, and I was the "guy" <cough> with the ball. 

There were five (5!!!) corporate IT people throwing me sample technical problems rapid fire and I had to respond with what I'd do to fix the problem - if I asked, they'd give me more symptoms.

(BTW - that style of interview sucks and I suck at it...just sayin'...[wink]

Problem:

User opens application and it immediately closes.
What's wrong?

Things I asked about (but don't recall which order):

User was able to use application yesterday.
Nothing changed. (<cough>....BS...<cough!>[wink]
I can log in to app with my own credentials on user's machine and it works fine. (so app needs auth)
User can log in to app on another user's machine and it works fine.
It's not running in task mgr. 

At this point, I said what I'd do is call back to my boss and see if there are any known issues related to this - although I said I'd check the logs, while I was calling.

I wasn't told if there were events logged, so I can't give you that.


So... what do you think could cause something this?

~spammy





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lady_mcse

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Reply with quote  #2 
This sort of reminds me on an interview I went on roughly a decade ago, in which I managed to impress SIX different interviewers enough that they sent me on to the office of the VP for a supposedly final interview (it was a small company).  I get there and the dude starts asking me stuff from 1990's technology like port numbers for Parallel and COM1 vs COM3, the things that might've been on an A+ cert exam a decade prior.  He was not impressed that I didn't know the stuff by heart.  I was not impressed that he seemed to be a chauvanistic a-hole and was pretty glad I wasn't offered the job and found out later I had to work for him.

Anyhoo, for your problem, my first guess was going to be that it wasn't actually closing, but was displaying on another monitor (or a phantom minimized mode or off-screen entirely). But you said it's not showing in task manager so I guess that's not it.  My only other desperate guess might be that somehow Group Policy is saying "no you can't have that application."  But then again that's because I don't personally mess with GPO much and it's a good black-box to accept my blame for a lot of things. 
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Mafervus

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I would start looking at profile related issues. I'd look for  .ini files or registry settings related to that user's login on that machine. If it were a web based device, I'd look for cookies related to the application. If there isn't good documentation, you may need to run an install tracker to see where the app installs its pieces.
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Quote:
Originally Posted by Mafervus
I would start looking at profile related issues. I'd look for  .ini files or registry settings related to that user's login on that machine. If it were a web based device, I'd look for cookies related to the application. If there isn't good documentation, you may need to run an install tracker to see where the app installs its pieces.


Wow.  I never thought about the .ini file(s)....that's a great idea. 

What I really like about the idea of checking the .ini file(s) (as opposed to the registry) is that .ini files often sit in the user profile and can be modified without elevated rights - I'd think this would make them a little more likely to get borked somehow.

One of my favorite hobbies is "oooohhhh!!!  lemmee change this and see what it does..."
(It's why I have three machines at my desk, instead of one.  [I only need one mouse and keyboard though, thanks to someone in the old forums, who turned me on to Synergy])

I've seen similar symptoms before, and like Anne mentioned, it's oftentimes an issue where the window is off the monitor. 


Goog thoughts.
Definitely keeping me thinking.

~spammy



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jsclmedave

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Reply with quote  #5 
Quote:
Originally Posted by Mafervus
I would start looking at profile related issues. I'd look for  .ini files or registry settings related to that user's login on that machine. If it were a web based device, I'd look for cookies related to the application. If there isn't good documentation, you may need to run an install tracker to see where the app installs its pieces.


I  would blow it away and rebuild it... Done...

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Reply with quote  #6 
Quote:
Originally Posted by jsclmedave


I  would blow it away and rebuild it... Done...


I've been thinking about your reply, ever since you wrote it.

YOU MADE ME THINK.
(knock that off....lol)

My initial question is...

"Would you really do that?  Just blow it away and start fresh?"

But my "bigger" question is...:

What would cause you to try and resolve an issue instead of just starting fresh?

_ _ _ _ _ _ _ _ _ _ _ _ _ _

For the past few days, I've been thinking about how I answer that question.

As for me, I do have some hard and fast "rules."  I didn't start out with any, but over the years, my experiences have shaped my views on this subject.   

I'm a "let's figure this out" kind of person.
I love resolving elusive issues.  It's like a drug, almost.  (Okay....maybe not that much.  šŸ˜ƒ)

On top of that, I have had some experiences that now guide my choices.

During my internship at a pharma, my laptop's VPN connection, which normally stayed connected for several hours, started disconnecting around the 45 minute mark - regardless of activity.... just...poof!

I asked the help desk if anything had changed.
They said no, but wanted to take a look.
I said it was not a BFD, so no worries.
(no ticket, no nothing...this was a drive-by conversation in the hallway with someone I knew who worked at the HD)

Some kid shows up at my desk near lunchtime, and wants my laptop, so they can look at it.
So I hand it to him, tell him IT'S NO BIG DEAL if they don't find anything, that it's something I can live with, and I need it for 2pm.

I get it back.  It's been re-imaged.
All my stuff. GONE.
All my settings (OMG....what a BLOODY NIGHTMARE), the apps I had to have approval for, the custom settings I had to sneak or beg for...my Excel files and Visio drawings (hundreds - not kidding), my snippets of configs....

GONE.

Hell, I had to put in a ticket to get TELNET enabled again.  !@#$%

oh!  and NOT kidding.... my VPN was still kicking off around the 45 minute mark.

(I figured if I was gonna start over, I was starting over NEW, and "mysteriously" experienced several BSOD events...   I went from a 2 or 3 year old (ish) Dell to a Lenovo that still had the plastic on it.   Aahhhhhhh.... I loooooove that smell! šŸ˜ƒ)


You made me re-think about when to chase an issue, or when to pull the plug on it.

I don't think I've ever "started over" with a machine, because of a specific issue.

Last summer, I reformatted all of my own machines - I moved drives around, made each dual boot with different OS', etc., but that decision was in the planning for about 6 months, before I actually did it.  So, I'm not reluctant to wipe something and start fresh; but I guess I see it as a bigger hassle than chasing rabbits šŸ˜ƒ


Thanks for making me think.
Now I'm goog for another year.  [wink]

~spammy

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jsclmedave

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Reply with quote  #7 
I should have mentioned IF it were in my environment where I have wasted days because of rampant "Gee what if I do this" I have little patience with SOME of the servers I maintain.  I would NOT do this with a SQL box or DC etc...  

So YES I would always prefer to know the why and who.  However after proving it over and over with nothing being done about it, I decided to rebuild and move on.

So it really depends on what Apps are in use, the Data and Access exposed etc.  Mine were mostly problematic "Known Issues Apps" and Dev Servers.  Even the Prod Servers (THAT I OWNED) would get dropped and rebuilt with a PowerShell Script that re-installed the Apps (correctly this time) and what do you know, no more issues...

I dont have time to prove what someone did wrong, AGAIN, and THAT issue never get corrected.  I will fix it and no more issues...
 

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Reply with quote  #8 
I think the Iā€™d just give the Microsoft answer: run the compatibility checker
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