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downtime

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Reply with quote  #1 
Dear all,

Since 27th May 2016 I have been unable to get any Windows Updates on my home PC (Windows 7 Professional with SP1, fully patched). It just says "Checking for Updates". I've left it for 4-5 hours on this screen and nothing happens.

For testing I then created a brand new Windows 7 Pro with SP1 VM, but I get the same issue. Stuck checking for updates.

Windows 10 VM updates work fine.

Any ideas why Windows Update no longer works?

EDIT: I've already tried renaming the SoftwareDistribution folder before anyone asks!
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DennisMCSE

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Reply with quote  #2 
Anything to do with this patch?

http://www.infoworld.com/article/3069693/microsoft-windows/windows-7-update-scans-taking-forever-kb-3153199-may-solve-the-problem.html

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downtime

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Reply with quote  #3 
Interestingly, Windows Defender wouldn't update either (no surprise I guess, they must use the same update source?). When I checked the WindowsUpdate.log it had a few references [WARNINGS] to not being able to delete the following registry key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\[GUID]

When I deleted the key manually Windows Defender would update immediately.

Windows Update is still broke though.

Thanks for the link, I will check out the article tonight.
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downtime

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Reply with quote  #4 
I checked and already had KB3153199 installed.

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ivbec

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Reply with quote  #5 
I had the same issue with Windows Update in May.

I installed the following patch: https://support.microsoft.com/en-us/kb/3102810 and Windows Update WORKS

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Ivan
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downtime

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Reply with quote  #6 
Thanks ivbec, I will install the patch later and will update [pun intended] you all [smile]
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downtime

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Reply with quote  #7 
I already had KB3102810 installed. But I uninstalled it, which took 5 seconds, and re-installed it again, which took nearly 3 hours as it was just saying "Checking for updates on this computer". Finally though it installed and immediately I could see 20 or so updates. Sadly the updates never download. It just sits there on 0%.

I have rebooted and I'm stuck where I was before. Checking for updates...for 3 hours now [frown]
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ivbec

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Reply with quote  #8 
Hi Downtime,

A new fix was issued by Microsoft on June 15th.

You will need to install two updates:

If you haven't installed it already, download and install the April 2015 servicing stack update for Windows 7 SP1 and Windows Server 2008 R2 SP1: https://support.microsoft.com/en-us/kb/3020369

Then download and install the June 2016 Update Rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1: https://support.microsoft.com/en-us/kb/3161608

Reboot and run Windows Update again. The time it takes to scan for updates will be significantly shorter.

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Ivan
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PhilVS

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Reply with quote  #9 
Thanks Ivan. I am having the same issue as well. I just ordered more RAM. I'll try these updates when they arrive.
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downtime

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Reply with quote  #10 
Hello Ivan,

Update KB3161608 (June rollup) worked for me [smile] It took over 2 hours to install, but once installed I could download other updates again.

NOTE: I didn't actually install KB3020369 because I was up-to-date with updates as of late May 2016.

Thanks for the information, much appreciated.
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PhilVS

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Reply with quote  #11 
Thank you again Ivan. It worked for mine as well.
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Pieter

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Reply with quote  #12 
In case of troubles with Windows Automatic Update, always try this:

Net stop wuauserv
Net stop bits
Delete c:\windows\softwaredistribution
Net start bits
Net start wuauserv

This will clear the local update database.
No worries, it will be downloaded again by the Windows Update proces.

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Pieter Demeulemeester
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downtime

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Reply with quote  #13 
Hello Pieter,

For me, deleting the C:\Windows\SoftwareDistribution folder did not fix the issue (as stated in first post).

By installing KB3161608 (June rollup) fixes this specific issue.
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ml_work

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Reply with quote  #14 
I figured Microsoft was trying to move us from Win7 so they just cut the update site to 56k.... when I do a clean install of a Win7 box it and get to the update, I start it and go home. The next morning it will have all waiting or will have done the security ones, rebooted and have the Options. It does take HOURS, I tried all the patches and fixes but nothing helped. I was not aware of the new one listed for June 15, will give it a try, Thanks
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Keep LOOkin UP! [smile]

Michael
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Michael Pietrzak

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Reply with quote  #15 
Zombie thread but I am now having this fricking isssue. Windows 7 ultimate and just applied SP1. Checking for updates for hours. I will try a couple of these steps tonight.

I am REALLY tired of sticking up for MS. If it wasn't for gaming, I think I would own a Mac by now. (I think I may just get a PS4 at this point)

With their push to 10, I think I will really push for thin clients (linux) and virtualize my apps.

I am getting tired of their OS shenanigans. 

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