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wobble_wobble

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Reply with quote  #1 
So we have a deployment in the office.
It was Lync 201 and got upgraded to Skype for Business, back when it was released.

The people who built it all have moved on, so asking questions from them is a bit difficult.

Today I was looking at my Skype for Business on my phone (Samsung S4, Skype for business for Android 6.2.0.3) and saw I had a missed a few conversations with people I had started chats with from my phone.
One had some time critical information rather than important information.

I do not remember seeing the comment as I would have responded.
So I checked in Outlook > Conversation History
No record in there of any of my phone IM conversations.

Anyone else seeing this?
Anyone any ideas?


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cj_berlin

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Reply with quote  #2 
Joe,

AFAIK, that's how it worked out of the box since OCS. Here's a writeup from 2013 explaining how you can influence this behaviour by setting client policies: http://masteringlync.com/2013/09/27/lync-2013-mobile-phone-and-conversation-history/ Dunno if it's of any help but you might as well check those settings and see if they make any sense in your environment. They could have got lost in the migration.

If the policy is set correctly, you would have to pull a diagnostic log to see if it indeed arrives on your phone.

FWIW,

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wobble_wobble

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Reply with quote  #3 
Seem so out of place...
IM Client/ conversations on a thick client are saved.
But the devices we most want to monitor are not fulfilling the same policy.

And I thought I might have been dealing with a problem. Ours is not to reason why.


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Wes

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Reply with quote  #4 
Don't stay signed in on your phone... Asking for trouble in my experience.
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