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nikolas.e

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Hi all. Well this issue is bugging me for hours since the insistence occurred yesterday afternoon (while i was relaxing watching the basketball between Greece and Russia) agrr


2 X HP Proliant DL180G6 Servers with Windows 2008 X 64 SP2 setup as Domain Controllers.


I received a mail that server1 rebooted with out reason and i connected to it. I checked the event viewer and saw this info msg: Power supply 1 has been removed.
                                                          Power supply 2 has been removed.

and then the warning msg : Sensor 0x80 Not Redundant FtrFlags 1 (OsHlthfncUpdateFtrRedundancy)  

googling around this error some say they had same issue and it was the bios and it needs an upgrade. So while reading about the issue an hour passed and suddenly Server2 rebooted with the same info and same warning msg. This is not possible. No changes occured on the server, no new apps nothing. This servers run only AD.

So how is it possible both servers running AD  with same O/S and same hardware specs rebooted with out reason with in 1 hour difference time?

At first i though maybe an update of the antivirus may cause this that triggered them to reboot? But then we have another DL180G6 server that didnt reboot.


There is no memory dmp file to check and i have checked even the ups for any issue with the power.



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cj_berlin

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Reply with quote  #2 
Well, that's system management boards for you. If the sensor controller says you've lost both PSUs then the mainboard has no choice than to assume that you did. Who knows what actually triggers this shit, may well be a temperature sensor misinterpreted as voltage or a voltage sensor misinterpreted as PSU presence.

The posts on the web suggest that the problem is likely to disappear if you flash

- iLO
- BMC
- power controller (can't remember if they had those on G6)

to the most current version available. So you should go ahead and flash them if you're not up to date.

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nikolas.e

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Thank you for the help. I have checked the HP website for the current model and have found the BIOS & ILO firmware but cant find the bmc firmware.

http://h20564.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=3884340&swLangOid=8&swEnvOid=4024

BMC isnt in BIOS?

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cj_berlin

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Apparently, for that model it is.
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dennis-360ict

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Reply with quote  #5 
And? did you resolve this? Its nice to have the answer if you post a riddle. Im with CJ on this one, must be hardware glitching. Weird it happened on both servers on both psu's, almost looks like some timer went of like a cert expire or something. That should be resolved with firmware updates too.
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nikolas.e

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Goodmorning. I have not upgraded the firmware yet. Maybe a little bit scared to just go and upgrade the system immediately because this happened. Since the issue didnt happened again i still have some extra time to search for the issue before proceed with bios upgrade. I am alone in the company for technical issues so i dont want to rush my self and do mistakes.
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cj_berlin

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Reply with quote  #7 
Well, as to "immediately"... The updated firmware is from 2014 or thereabouts so should have been on the system for several years already.
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nikolas.e

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Reply with quote  #8 
I agree with you. I didnt know that there was any issue untill this happened. And yes there is no excuse that bios is not upgraded for years. But i started working to this company last year and honestly trying alone to do almost everything in here makes it more hard for me to detect all the problems. I only rely on minasi forum for help [smile]
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