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BtilEntrails

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Reply with quote  #1 
At work I am with a Office 365 test environment that we got from Microsoft to use. I use it often to figure out all the changes Microsoft makes or announce that will be changed in the coming months. All of this is great to have, but I am not the admin for the entire thing, user and domain accounts and doing the DirSync stuff.

My main role is imaging and automating the installs for all sorts of applications, including Office 2010 (MSI installer), 2013 (MSI installer) and O365 automation. SCCM and deployments and all of that for efforts.

When it comes to troubleshooting 365 issues, I would like to have or configured the entire 365 efforts so I can talk better and know what all the moving parts are for 365. Any suggestions for this and to be the admin for a setup for Office 365?

Would a business version for Office be something I could do, I am okay with having and paying for an environment to use with my family and would like to learn MDM for phones and tablets at some point.

Yes, I am looking to change from being an application packaging person and do something else if I can re-create myself.

Thanks all,
Chris

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wobble_wobble

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Reply with quote  #2 
Chris have you access to O365 demo site? Demo.microsoft.com
Not sure if it's just partner level or it's it exposed to you.
It will deploy a 90 day tenancy populated with users and data.


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lady_mcse

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Reply with quote  #3 
I can sympathize! 

I had no luck at the demo site when I was trying to use it myself.  I would try my login, and it just kept barfing the login page at me without explanation.  Thanks Microsoft, at least tell me login unsuccessful or "you can't do this Dave," don't just keep making me guess that it might be my browser or multifactor authentication or that the planets are not aligned.  OR better yet, tell me who can use the site, because everyone keeps telling me to use it, but apparently not everyone can!?!  OK, rant over.  One of our other IT guys was able to use it and set me up a demo tenant which has been useful.  

Regarding upcoming changes, probably the best advice I have to offer is to have one of your Global Admins go into the Admin center and subscribe to the weekly digest of Message Center Emails.  Then either set up an auto-forward of that email to you or a distribution list.  Or alternately each Global Admin's account is automatically subscribed to the weekly digest, but they can also specify a second account.  Since I never go into my admin account's email box I wasn't seeing them, so I added in my "regular account" email address.  Now here's the obnoxious part - you get really great information in the summary email, like the headline and first paragraph, but to click any of the links for "more information," you have to be logged on as a global admin account.  Holy what the fruitloops?!?  I find this insanely frustrating, and bouncing back and forth between regular and admin accounts is annoying.  BUT hey, those headlines and summaries might be better than what you've been getting already, right?  

There are to other ways to get information out of the Admin Center that may be useful, but require Global Admin access. First, the Admin Center mobile app is actually better for communicating out about upcoming changes and service advisories.  I have that installed on my phone, and it's super easy to read a message or advisory, and just use the send button to package that into a little email to the person or distribution list I want to share it with.  You'd think that should be available in the browser version but alas that doesn't seem to work right unless you're logged onto a system as your global admin account and have a mail client configured (you can't just be logged into office and have the webmail version of Outlook open and be able to use the send button in the admin center.)  Are you tired of my whining yet?  

The second useful way to get info out of admin center also requires Global Admin access ... is using Powershell to scrape out the data.  Here's one article about that, but warning that I haven't actually done it yet, so don't know how good the article is.  https://tecgang.wordpress.com/2017/08/16/retrieving-o365-message-center/

As for other resources ... 

https://techcommunity.microsoft.com/ is really good for reporting things that don't work, or finding out what bugs others have found already.  

https://support.office.com/en-us/article/Message-center-in-Office-365-38FB3333-BFCC-4340-A37B-DEDA509C2093#ID0EAABAAA=Set_preferences - about how your global admin can set preferences that would include you on those weekly digest emails (or a distribution list)

https://blogs.technet.microsoft.com/skywriter/tag/weekly-digest/ I literally just found this one as I was looking for things to recommend for you, but it looks good, and I may subscribe to this one myself!

https://www.google.com  - I'm still not a Bing convert, sorry Microsoft.  However the best tool I've found in supporting O365 has been to use the Google "tools" button to set my search results for a time range.  Put in your search term, get some results, hit the tools button in the upper right, then hit "Any Time" to select a date range like Past Month or Past Year (or custom), so that you aren't reading some O365 article from 4 years ago that's no longer relevant.  











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lady_mcse

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Reply with quote  #4 
Oh, and another thing that I'm doing personally ... working with a nonprofit.  So I can get my hands on a tenant and have real-world problems on a much smaller scale.  If you really want to reinvent yourself, this is an excellent win-win proposition ... find a topic you have a passion about, then join an org who supports that, and offer to help them with their IT needs.  :-)
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BtilEntrails

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Reply with quote  #5 
Thank you for the information, am going to look at these.

Will be doing the demo, was not something I had looked into as I was stuck in the idea and using my test accounts from our enterprise account for work. But, limited on what I had control to mess with.

Good to have the forum and a place to think out loud and look for new ideas.



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